FAQ's & POLICIES
All these items are file that I print. Do you have a shop where I can get my items printed and sent to me?
Yes - I can design just about any design that is not copy-written and place it in my printable shop on Zazzle - Invites and Delites on Zazzle - there are lots of items I can design just for you in my shop on Zazzle.
Not finding what you have been looking for?
I will create it for you, any size, any shape, any color, etc.
Contact Elaine at InvitesandDelites@comcast.net
WHAT IS THIS PRODUCT?
● Professional Quality 300 dpi File - In your choice of Jpeg or Pdf, if you need a different file please let me know before I start designing.
● I customize the item with your information and you print all of your items.
● Choice of size varies depending on the item you are purchasing - if you need a specific size please contact me - fees may apply
● I do send a proof to you with a watermark. I allow up to 4 changes for free, each additional change after this are $2 per change. Once you have approved your item or items I will e-mail the approved file to the e-mail you provide or set up a Custom Order that is an instant download in my shop.
● Unfortunately I do not print any items and I do not mail any items. The printing if your responsibility. If you have any questions please do not hesitate to ask me.
WHAT KIND OF ITEMS DO YOU CREATE?
I create professional quality 300 dpi files that can be used as E-vites, Social Media Invites, Printable Invites, besides invitations I create anything that is printable from food tent cards, candy wrappers, pictures for your walls at home or work, conact me at firstname.lastname@example.org to ask about me creating something for you.
PRODUCTION TIMES & RUSH ORDERS:
If you purchase the standard pricing, files will be emailed within 1-3 business days.
24Hrs or 48Hrs RUSH pricing guarantees your files back to you within 24Hrs or 48Hrs, any day of the week. For Rush pricing it is as follows $10 for 24 Hour return & $5 for 48 Hour return per item. Example if you need 2 items done in 24 hours, it is an additional $20 on top of the price of your 2 items. Rush orders are also to be prepaid in advance of a proof being sent.
DO YOU ADD PICTURES TO ANY OF YOUR ITEMS?
Quite a few of my items already have pictures in the pricing, If I am adding pictures to an item or items that has to be redesigned there is $5 fee (for simple cropping), if the picture needs to be additionally edited beyond simple cropping this can be done for a simple fee of $5 to $10 depending on what needs to be done to the photo. If you choose to add a photo please make sure it is good quality and not already pre-cropped as I will adjust the photo as needed to fit the item.
WHAT IS YOUR REFUND POLICY:
All Items in my shop are non refundable and non returnable as they are media files I can not get back once they have been sent, once the item has been purchased I have a no refund policy without exceptions. Please read the listing carefully and ask any questions you may have before purchasing if you are unsure.
HOW DOES THIS WORK:
After payment and your party details are received, I will customize your file or files and then email your watermarked file for proofing (do not print this file as the watermark will show up when printed) to the email you have provided for me. Once you approve the watermarked proof, I will then send you a print ready original file without a watermark to the e-mail you have provided me. Please make sure your e-mail is correct, to avoid a delay in receiving your file.
DO YOU CHARGE FOR REVISIONS:
You are welcome to make revisions up to 4 times once the watermarked proof is sent to you, I do charge a $2 fee per revision after this, and this has to be paid before receiving your original file without a watermark. Once you receive your original file without a watermark you are now ready to print at the shop of your choice.
If you need changes after the original file has been approve by you and e-mailed to you, I do charge 1/2 the price of the item to make any revisions, if the revisions are date, time, locations or names the charge is the full price of the items, as I am recreate the invite with new information.
WHAT DO I NEED TO DO?
● Add this listing and any matching printables to your cart
● In the "Special Instructions for Seller" at the bottom of your checkout screen please leave me the following details for your party:
- Party date, time & location
- RSVP details
- Additional information if required on invite
- Your color choice (if applicable)
● Please let me know if you are printing with Vistaprint, Shutterfly, or any other online company as they do not always offer true 4x6 or 5x7 sizing.
● Complete checkout
● Once your have received your print ready files you can Upload your photo to any photo lab of your choice (Costco, Staples, Walmart, etc.). email, text, post on social media or print yourself.
DO YOU OFFER BILINGUAL ITEMS?
● All files are in English if you need the files in another language please contact me - Elaine Johnston at InvitesandDelites@comast.net . You will need to provide all translations from English to your language bilingual translations are not available. I am also not responsible for any error in the wording as you are providing the translation for the item or items.
ARE YOU ITEMS FOR COMMERIAL OR MULTIPURPOSE USE:
● You may print as many as you need: this file is for personal use only. You may not forward, share, sell or distribute the file.
WHY IS THE COLOR DIFFERENT THAN ON MY SCREEN I PRINT?
● The colors may vary from the photos depending on your printer, monitor and paper choice.
● PURCHASING THIS ITEM YOU AGREE TO ALL STORE POLICIES AND ALL TERMS OF THIS SHOP
WHAT TYPE OF ITEMS DO YOU CREATE?
All my items professional media created with your party theme and information.
I create everything from, but not limited to - ask if you need me to create something not listed:
♥ Invitations, Thank You Cards, Graduation Announcements, Bridal and Baby Showers Invites, Bachelorette or Bachelorette Party Invites, Anniversary, Business Events, Etc.
♥ Photo Cards for all Holidays, Seasons, Occasions, in a variety of sizes, just let me know what you need.
♥ Labels for water bottles, bubble bottles, nail polish, nail polish remover, soap dispensers, hand sanitizers big and small, etc.
♥ Signs for doors, banners, posters, etc.
♥ Cupcake Toppers, Character Cutouts, Games, Food and Drink tent cards or labels
♥ Stickers, Labels, Address Labels, T-shirt Decal Iron on Transfers, business cards, etc.
Please always feel free to ask me a question. I can't answer your question if you don't ask, then you will just wonder. I am pretty flexible in my creating and the more details you give in the beginning, really helps make the creation time shorter and quicker.
© Invites and Delites. All Rights Reserved. Not for resale or commercial use.
Limited for use by original purchaser only.